Customers have access to first hand support via our partners who have a local presence and are thoroughly trained, both technically and functionally, to take care of all our customers’ needs.
To enable self-learning, we have made several video tutorials on the website. User Manual with detailed instructions on how to use the application is also available via website.
Any query, issue, suggestion that you might have, please share with us by raising a ticket on the customer portal and our technical and functional experts will get back to you right away.
Partner Portal gives all partners access to a transparent Lead Management module that lets them register, assign and lock their leads while helping them to keep a track on the progress of each lead.
Partners also have access to a vast Knowledge Management module via partner portal that contains all functional, technical and marketing related collateral.
Partners receive a ‘Demo in a Box’ kit which enables them to conduct offline product demonstrations and Proof of Concepts along with a trial account on Ideal Analytics cloud, also for demo purposes.
