Customer Support

LOCAL SUPPORT

Customers have access to first hand support via our partners who have a local presence and are thoroughly trained, both technically and functionally, to take care of all our customers’ needs.

Find a partner near you

SELF-LEARNING

To enable self-learning, we have made several video tutorials available on the website. User Manual with detailed instructions on how to use the application is also available via website.

Go to Resources

CUSTOMER PORTAL

Stay updated with announcements, get answers from the community, and share your feature suggestions with us. Any query, issue, suggestion that you might have, please share with us by raising a ticket on the customer portal and our technical and functional experts will get back to you right away.

Go to Customer Portal

CONTACT US

Having trouble with the application? Your license has expired? Unable to load a dataset into the application? Can’t find a connector? Get in touch with us with these and all other questions.

Email us at contact@ideal-analytics.com